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Customer Service

The New-York Historical Society Museum Store is committed to providing quality products and services to our customers and dedicated to supporting the mission of the Museum & Library. Your purchase directly supports New-York Historical Society exhibitions and programs. We appreciate your patronage and are here to assist you.

Ordering Options
Ordering on our online store is easy and secure, but should you require assistance please email us at   We also offer several alternatives to placing your order online.

Order by telephone at 212-485-9209

Order by fax or mail: please use the website to create your order form. Add the items you wish to purchase to the shopping cart as if you were going to complete your order online. Click on the Check Out button and the site will ask for your name, address and billing information. Please provide the requested information and click the Print button on your browser.

Fax the order to 212-504-2707. Clearly indicate your name, telephone number, and fax number on every page.

Mail the order to:
The Museum Store
New-York Historical Society
170 Central Park West
New York, NY 10024

To pay by check or money order, mail the order form along with check or money order made payable to the New-York Historical Society. Checks must be in US dollars and drawn on a US bank. Please do not send cash or international money orders.

Gift Message
A personal gift message can be included with any order free of charge. One gift message can be sent to each address in your order. Select gift message on your Shopping Cart page

Taxation
Sales Tax is charged on orders with New York shipping addresses. Shipments to New York include 8.875% tax computed after adding shipping and handling and express delivery charges. 

There is no tax on the purchase of Memberships, donations, or eGift Certificates.

Security
The New-York Historical Society Museum Store uses industry-standard Secure Socket Layer (SSL) encryption technology. SSL encodes your personal information, including credit card number, name, and address, as it travels over the Internet so that all transactions are secure.We are also PCI DSS (Payment Card Industry Data Security Standard) compliant, which ensures security and protection of sensitive customer credit card information. If you prefer, you may also place a Museum Store order by phone at 212-485-9209 or by fax at 212-504-2707.

Inaccuracy Disclaimer
The New-York Historical Society Museum Store endeavors to present the most accurate, recent and reliable information on our website and in our store at all times. Despite our best efforts, there occasionally may be information on our web site, in our store, or in our e-mail communications that contains typographical errors, omissions, or inaccuracies that may relate to product descriptions, pricing, availability, shipping or other attributes. Errors are unintentional and we apologize if they in any way affect your individual order. Shop.nyhistory.org and the New-York Historical Society Museum Store reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).