Ordering Options
Ordering on our online store is easy and secure, but should you require assistance please email us at museumstore@nyhistory.org order by telephone at 212-485-9209
Gift Message
A personal gift message can be included with any order free of charge. One gift message can be sent to each address in your order. Select gift message on your Shopping Cart page
Taxation
Sales Tax is charged on orders with New York shipping addresses. Shipments to New York include 8.875% tax computed after adding shipping and handling and express delivery charges.
There is no tax on the purchase of Memberships, donations, or eGift Certificates.
How accurate are product descriptions and photographs?
We make every effort to ensure the accuracy of the information we present on our website. We may update, correct, or clarify descriptive or typographical errors from time to time. Photographs may have been enlarged or enhanced to show details. You'll find product dimensions within the Description.
How do I find the status of my online order?
Once you have registered and signed in to your Museum Store account, you can find your order status and tracking information under "My Account". You can also email
with your order number and we will be happy to assist you
What forms of payment are accepted for online purchases?
We accept Visa, MasterCard, Discover, and American Express credit cards.
What are the advantages of becoming an N-YHS member?
As a member of the New-York Historical Society you will enjoy a variety of benefits including unlimited free admission for a year, invitations to exclusive members-only events, half-off public program tickets, and a 10% discount on all merchandise purchased from the Museum Store and online store.
What is the NYHistory Store’s privacy policy?
The NYHistory Store is committed to maintaining the privacy of our online visitors. We encourage you to review the New-York Historical Society’s Privacy Policy, which articulates our commitment to you and your privacy, as well as our methods of collecting and using information. By using the Museum's website or communicating with the Museum by email, you agree to the terms of this privacy policy.
What are cookies and how does the NYHistory Store use them?
You'll find information on cookies and other online-tracking mechanisms in the New-York Historical Society’s Privacy Policy. You may choose to disable cookies in your browser. While you may browse our site without them, cookies are required if you wish to register, sign in, place items in your shopping bag, or make a purchase. As long as you allow first-party cookies, you'll be able to complete transactions on shop.nyhistory.org. You may choose to disable other types of cookies while still enjoying all of our website's functions.
Is it safe for me to pay by credit card over the Internet?
Yes. The NYHistory Store uses industry-standard Transport Layer Security (TLS) – encryption technology. TLS encodes your personal information, including credit card number, name, and address, as it travels over the Internet so that all transactions are secure. We are also PCI DSS (Payment Card Industry Data Security Standard) compliant, which ensures security and protection of sensitive customer credit card information. If you prefer, you may also place a Museum Store order by phone at 212-485-9209.
Is the NYHistory Store website compliant with EU privacy standards?
Please be advised that when you place an online order through shop.nyhistory.org, you authorize the Museum to process your data in the United States, as described in the Museum's Privacy Policy. Privacy and data protection laws in the United States may vary from the laws in other countries.
Security
The New-York Historical Society Museum Store uses industry-standard Secure Socket Layer (SSL) encryption technology. SSL encodes your personal information, including credit card number, name, and address, as it travels over the Internet so that all transactions are secure.We are also PCI DSS (Payment Card Industry Data Security Standard) compliant, which ensures security and protection of sensitive customer credit card information. If you prefer, you may also place a Museum Store order by phone at 212-485-9209 or by fax at 212-504-2707.
Inaccuracy Disclaimer
The New-York Historical Society Museum Store endeavors to present the most accurate, recent and reliable information on our website and in our store at all times. Despite our best efforts, there occasionally may be information on our web site, in our store, or in our e-mail communications that contains typographical errors, omissions, or inaccuracies that may relate to product descriptions, pricing, availability, shipping or other attributes. Errors are unintentional and we apologize if they in any way affect your individual order. Shop.nyhistory.org and the New-York Historical Society Museum Store reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
