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FAQs

How do I find the status of my online order?
Once you have registered and signed in to your Museum Store account, you can find your order status and tracking information under My Account.  You can also email with your order number and we will be happy to assist you 

What forms of payment are accepted for online purchases?
We accept Visa, MasterCard, Discover, and American Express credit cards.

What are the advantages of becoming an N-YHS member?
As a member of the New-York Historical Society you will enjoy a variety of benefits including unlimited free admission for a year, invitations to exclusive members-only events, half-off public program tickets, and a 10% discount on all merchandise purchased from the Museum Store and online store.

Is it safe for me to pay by credit card over the Internet?
Yes. The New-York Historical Society  Museum Store uses industry-standard Secure Socket Layer (SSL) encryption technology. SSL encodes your personal information, including credit card number, name, and address, as it travels over the Internet so that all transactions are secure.We are also PCI DSS (Payment Card Industry Data Security Standard) compliant, which ensures security and protection of sensitive customer credit card information. If you prefer, you may also place a Museum Store order by phone at 212-485-9209.